Privacy Policy
Apex Claims Management LLC
Effective Date: January 1, 2026
1. Introduction
Apex Claims Management LLC ("Apex," "we," "our," or "us") is committed to protecting the privacy of individuals who interact with our website, services, and communications. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information.
2. Scope of This Policy
This policy applies to personal information collected from clients, insurance carriers, independent adjusters, reviewers, vendors, business partners, and website visitors.
3. Information We Collect
We may collect the following categories of information:
• Name, phone number, email address, mailing address
• Insurance claim and policy information
• Billing and payment information
• Communications, including call recordings and SMS messages
• Website usage data, IP address, device and browser information
4. How We Use Information
We use personal information to provide insurance adjusting and third-party administrative services, communicate claim updates, process documentation, enhance security, improve our services, and comply with legal obligations.
5. SMS & Messaging Communications
Apex Claims Management LLC may contact clients, insureds, vendors, adjusters, and business partners via SMS (text message) for claim updates, appointment confirmations, document requests, status notifications, and administrative communications.
Message frequency varies depending on claim activity.
Message and data rates may apply.
You may opt out at any time by replying STOP.
Reply HELP for assistance.
We do not sell, rent, or share mobile opt-in data with third parties for marketing purposes.
6. Disclosure of Information
We do not sell personal information. Information may be shared only as necessary with insurance carriers, independent adjusters, service providers, or regulatory authorities when legally required.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is completely secure.
8. Cookies
We use cookies and tracking technologies to improve website functionality and analyze site usage. Users may control cookies through browser settings.
9. Your Rights
You may request access to, correction of, or deletion of your personal information where legally permitted. To make a request, contact us using the information below.
10. Updates to This Policy
We may update this Privacy Policy periodically. Updates will be posted with a revised effective date.
11. Contact Information
Apex Claims Management LLC
610 East Zack Street, Suite 110
Tampa, Florida 33602
Phone: 813-643-3663
Email: info@apex.claims
Website: https://apexclaimsmanagement.com/privacy-policy