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About Us

Finding Inspiration in Every Turn

As a Woman minority owned and operated independent adjusting firm, we afford our clients the ability to diversify their portfolio mirroring their policyholders. Apex Claims Management provides our clients with exceptional talent to expand and strengthen the territories which they service.

it is our job to deliver a quality product. Recognizing the universal constants that exist in the industry we service, the question becomes how do we

Rise Above and set our self apart?  

Apex Claims Management believes the answer is simple.

We add value by delivering 

The Best Claims Experience.

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Our Story

Apex Claims Management has been successfully meeting the needs of our customers since 2011. We’ve grown our successful Adjusting Firm from the ground up, and accumulated years of experience to bring our clients complete peace of mind. As a full-service Adjusting Firm built on the foundation of customer loyalty and trust, our aim is to develop long-term relationships with our clients to provide them with the support they need, no matter what life throws at them.

At Apex Claims Management, each of our clients is unique. That’s why we don’t believe in a “one-size-fits-all” approach to offering claims handling needs. We provide individual solutions for each of our carrier partners with emphasis on customer service and quality claims handling.

Contact us to find out more about the high quality services  we offer and find out why so many clients have turned to us for their claims handling needs.

Meet The Team

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Yvette Long

 President / CEO

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Yvette launched her career in the insurance claims industry in 2012, developing business relationships with Fortune 500 insurance companies. With that experience Yvette transitioned to pioneering one of the nation’s first woman, minority owned and operated Independent Adjusting Firms. Yvette uses her collective experience in sales, business management, project management, and business development to deliver superior service and solutions for her company and clients. Prior to transitioning into the insurance industry, Yvette served 13 years as a law enforcement officer for the City of Chicago. Her keen sense for business has served her well in her hobby as an avid DYI’er, who utilizes her handy(wo)man skills to purchase and renovate dilapidated properties. Yvette is also a loving mother of two boys and enjoys taking long walks with their dog. In addition, Yvette cares for her community and has a passion for helping the homeless and those affected by domestic violence. She lends her support to the South Suburban Family Shelter and National Alliance to End Homelessness.

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Aaron Long

Vice President

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Aaron has been in the insurance claims industry since 2007 and has wide ranging claims experience. He has worked as an independent adjuster, working claims from coast to coast and on the carrier side building and managing large teams of adjusters for both daily and catastrophe claims. Aaron prides himself on supporting clients and insureds and guiding our adjusters through difficult situations of a loss from start to finish. He works tirelessly to ensure the claims process is seamless and ends with the proper outcome. Prior to Aaron’s career in the insurance industry he was a 12-year veteran of the Chicago Police Department. Aaron enjoys traveling, American History and coaching his two sons in basketball, baseball, and football. His charitable interests include St. Jude’s, Thurgood Marshall College Fund, and the Boy’s and Girls Club of America.

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Michaele Clark

 Client Relationship Manager

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Michaele has been in the insurance claims industry since 1998. She has worked on the carrier side, as an independent and in leadership for IA firms. In addition to her extensive experience adjusting, Michaele has started and led catastrophe teams, managed daily claims, developed agency relationships and led multiple training seminars. Her enthusiasm as a claims professional shows in her passion for people and desire to restore insureds back to whole while delivering a superior service for our clients. Michaele lives in Northwest Arkansas with her husband and three children on a small hobby farm. She is an avid outdoor enthusiast, adventurer and lover of nature and animals. She also serves as a volunteer for her community as the acting Executive Director of her local economic development council and is training to be a member of the county search and rescue team.

Testimonials

Claims Rep

“Thank you so much for handling this claim so quickly. Apex did a fantastic job, and made my job so much easier. The insured said he trusted Max and wishes he could do all of his business through him."
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